Privacy Policy

We are committed to the maintenance of your privacy.

If you supply us with information about your doctor costs we will not publish those costs on our site in a way that identifies you as the patient.

We do however collect, store, use and disclose some personal information. This privacy policy explains how we do this.

Our role in disseminating doctor billing information to the public

Our aim with My Dr Bill is to gather and share with the public information about the out of pocket costs for medical procedures in Australia. While we are not a member of the Australian Press Council, we undertake to observe their Statement of Privacy Principles in our collection and dissemination of information about doctors’ fees.

Collection of personal information

We may collect personal information such as your name, contact details and information about your dealings with us, including from any contact we have with you by telephone, online and other electronic communications.

If you choose to submit information about your doctor costs we may ask for the procedure and year, the doctor types and their costs, the main doctor’s postcode and any other information you wish to add.

If you are a doctor, we may collect information about you from your patients who choose to submit this information to us.

Why we collect personal information

We collect, hold, use and disclose personal information to operate My Dr Bill and comply with our legal obligations. This includes providing and improving our services, maintaining and updating our records, protecting our lawful interests, facilitating acquisitions and potential acquisitions of our business and communicating with our information submitters.

We may not be able to do these things without your personal information. For example, we may not be able to communicate with you.

Sharing of personal information

We will not share your personal data with any third party other than our service providers. These service providers include providers of data processing, data analysis, research, website and technology services who are necessarily involved in managing this site.

Our website

If you visit mydrbill.com.au (the Website) to read, browse or download information, our system may record information such as your server address, top level domain (e.g. .com, .au, etc), date and time of your visit to the Website, pages accessed, information downloaded, previous site visited and browser type. This information is used for statistical, reporting and website administration and maintenance purposes.

Like many other websites, our Website may use ‘cookies’ from time to time. A cookie is a piece of information that allows our system to identify and interact more effectively with your browser. The cookie helps us to maintain the continuity of your browsing session and remember your details and preferences when you return. You can configure your web browser software to reject cookies however some parts of our Website may not have full functionality in that case. See www.allaboutcookies.org for instructions on deleting and rejecting cookies for many common browsers.

Our Website may use Google services such as Google Analytics from time to time. For more about how Google collects and processes data, please see Google’s privacy policy and their information at www.google.com/policies/privacy/partners/.

Storage and security of personal information

We implement a range of measures to protect the security of personal information, including – depending on the circumstances – electronic access controls, premises security and network firewalls. We hold personal information electronically and in hard copy form, both at our own premises and with the assistance of our service providers.

Accessing and updating your personal information

You can contact us as set out below to make a request to access or correct any personal information we may hold about you. We may need to verify your identity. Please provide as much detail as you can about the particular information you seek, in order to help us locate it. We will provide our reasons if we deny any request for access to or correction of personal information.

Contact us

Please get in touch if you have any queries or concerns about privacy and our handling of personal information.

Contact: Privacy Officer

Email: support@mydrbill.com.au

Phone: +61408214728

Last updated: 12 December 2018

KM Health Consulting Pty Ltd ABN 39 138 771 150